Comments on: An Open Letter To Digital Media Sales Personnel

By: Tyler Hurst

Tyler Hurst — Sun, 19 Jul 2009 03:05:43 +0000

7. Don’t give me your pricing and then say it’s negotiable. Makes me immediately think you’re charging too much.
8. Stop trying to get me on a damn conf call. I emailed you for your PRICES.
9. Check out my company website before you call me back. Very, very annoying when I have to tell you what I do.
10. Understand that we know tech as well or better than you do.

By: Ben Reetz

Ben Reetz — Thu, 16 Jul 2009 17:14:27 +0000

I agree 100%. Another tip I might suggest is with the good information thread is do not lie. A lie may get you the sale but not the return business. Personally I would rather have a consistent commission than one sale but is just me.

By: Christopher Stipp

Christopher Stipp — Thu, 16 Jul 2009 16:19:36 +0000

Nice, quick, to the point memo. Response time is everything and, as an Agency Sales Manager, I realize that getting information within hours is critical.

Honestly, if more salespeople treated questions/inquiries/what have you as potential cash in their pocket, not to mention being an asset to that person who no doubt is waiting for others there would be a lot less grumbling and crybaby behavior that plagues so many sales pools.

By: andrew

andrew — Thu, 16 Jul 2009 15:48:37 +0000

That is a great comment Kim. Thanks for that. Does anybody else have any more training tips we could add?

By: Kim Stearns

Kim Stearns — Thu, 16 Jul 2009 15:45:46 +0000

Good job! Now if only any of these sales people would actually see this…

Can I add one more tip to increase sales?
6. Don’t ask for a meeting/phone call/web conference before giving me your pricing. I understand the importance of advertising on your network – I make a living telling people the importance of advertising, you have nothing to convince me of.